Showing category "Software" (Show all posts)

Knowledge supported software-customer help desk!

Posted by Jenny Paul on Friday, June 28, 2013, In : Software 

The period of time customers spend in waiting to get the response back from the company representatives makes them annoying and lose their confidence in you right from the beginning. In the long this will all come back to you and huge distance will be created between you and prospects. While you are losing one customer your competitor is gaining one.


 Okay! This is alarming; how can one get rid of it? If you are interested to bridge the gap between company and the customers then you have to ...


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Communication is the essence of online customer support!

Posted by Jenny Paul on Friday, June 14, 2013, In : Software 

When two parties exchange the ideas and not just words it becomes communication. It is the very thing which has been much talked about in the management studies. It is because of the fact it plays a key role in the assisting the management of any business or company to perform the basic functions with perfection and professionalism.

 If you are dealing in retail business no matter it is online of offline communication the major part of it. It very much depends on the retailer communication s...


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How To Flourish The Business Through New Customer Segment?

Posted by Jenny Paul on Friday, January 25, 2013, In : Software 

There is a famous old saying, customers do not buy products or services they buy solutions which clearly suggest that knowing the customer closely will help the businesses be successful. To predict the needs and expectations of the customers would not be very difficult to know from the existing customer base. All you have to do is to ask it tactfully, and the online business men can install customer service support software to find out. Understanding the customers which are already buying p...


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Celebrate Christmas And Save 30% Of Your Money

Posted by Jenny Paul on Tuesday, December 25, 2012, In : Software 

Great news coming your way; the best Christmas of all is the presence of a happiness among family, friends and all loved ones wrapped up with one another.The business’s utter love is their customers; hence they struggle to provide them the best in this season. That’s the very idea, HelpOnClick is offering special up to 30% discount on all plans and packages for the reseller of the software (who has got an existing product or website and wants to resell the live chat). The deal is comple...


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